Don't hesitate, contact me for any information. I'm here to answer all your questions.
INQUIRIES:
Reeseharperproductions@gmail.com
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FAQ
How many pictures will we receive?
The number of pictures you will receive depends on the type of session you book. At your initial consultation, we will discuss the type of session you're interested in booking. You may be asked to complete a brief questionnaire to help me determine your expectations for the final product. You will then receive a personalized quote where you can select the package that best fits your needs.
When will we receive our images?
I ask my clients to allow up to 12 weeks for a Full Wedding Gallery. All other session types (portrait, family, newborn, corporate, etc.) take a minimum of 2 weeks up to 4 weeks depending on the package. For clients who need photos done within a specified timeframe, I offer rush services for an additional fee.
How do I book a session?
The booking process is simple. On the "Contact" page, fill out the form or you can email me at reeseharperproductions@gmail.com. You can also call me directly at 205.378.9473. If I do not answer, please leave a message and I'll return your call within 24 to 48 hours.
What is your policy for cancellations, rescheduling and/or tardiness?
A non-refundable deposit/booking fee is required upfront to reserve your session.
Rescheduling: The non-refundable deposit/booking fee is transferrable only once and the rescheduling date must be within 30 days of the initial session date or a new deposit/booking fee is required. Notice of at least 48 hours is preferred, if possible. The sooner I'm aware that you need to reschedule, the sooner we can look at additional dates to get your session moved within the 30 day timeframe.
Cancellations: If you need to cancel your session for any reason and choose not to reschedule, your deposit/booking fee will not be refunded.
Tardiness: Showing up late to your session could result in your session time being cut short or cancelled altogether. Please call or text to give me a heads up if you know you will be late. I am easy to work with and will accommodate clients within reason and if time allows. I have less flexibility with studio sessions as the space may be reserved after our time slot for another session. I always encourage clients to plan to arrive at the studio 30 minutes prior to the session time.